Join our team
Our Waiting Staff are essential to maintaining the exceptional standards of our brand. They provide personalized attention, attend to guest needs, and ensure a seamless experience that exceeds expectations.

Position Type
Full-time & Part-time

Hotel Area
The Lounge Bar

Salary
Competitive

Location
Dumfries, South West Scotland

About The Cairndale
The Cairndale Hotel is one of the largest family owned hotels in Dumfries and Galloway.

Owned and operated by The Wallace family for 40 years, we very much look forward to welcoming you to our truly independent and family run hotel.

Our hotel has 86 unique bedrooms and suites and we welcome a diverse variety of guests ranging from solo travellers, golfers, families and outdoor adventurers! The hotel is the perfect base for exploring all of what Dumfries and Galloway has to offer.

Due to launch Late Spring 2024, the Spa at the Cairndale Hotel is a new destination Spa for the south of Scotland, offering treatments, spa days and wellness retreats in the heart of Dumfries. 

The hotel is popular for large events including weddings, birthday celebrations and conferences. The hotel also boasts banqueting facilities including grand ballroom for up to 350 guests.

The hotel is centrally located right in the heart of Dumfries, 5 minutes from the train station and a stopping point on a number of bus routes.

Here's a bit more detail on what we see you doing in this role:

• Greet guests warmly upon arrival and escort them to their tables
• Present menus, take orders, and provide recommendations to guests
• Serve food and beverages promptly and accurately, ensuring a high standard of presentation
• Anticipate guests' needs and respond to requests in a timely and courteous manner
• Maintain cleanliness and organisation in the dining area, including table setup and clearing
• Collaborate with kitchen and bar staff to ensure seamless service
• Process payments and handle cash transactions accurately
• Uphold the highest standards of professionalism and hospitality at all times

The kind of person we're looking for:

• Previous experience in a restaurant or hospitality environment preferred
• Excellent communication and customer service skills
• Ability to multitask and work effectively in a fast-paced environment
• A positive attitude and willingness to learn
• Flexibility to work evenings, weekends, and holidays is essential

If you are passionate about creating and unforgettable and exceptional treatment and service and have the qualifications outlined above, we would love to hear from you. 

To apply, please submit your CV and a cover letter explaining your relevant experience and why you are the ideal candidate for this position.

Please note: Only shortlisted candidates will be contacted for an interview.