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Guest Information

Welcome to The Cairndale Hotel & Spa

I’m delighted to be able to welcome you to the hotel.

My family first took over the hotel in 1983 and over this period we have made a number of improvements to the hotel.

Back in 1983 the hotel only had 29 out of a total of 45 bedrooms with en-suite facilities and over the years we have almost doubled that number to 86 bedrooms.

As the largest privately owned hotel in the area, we are always looking to make improvements for the future and with this in mind I’d appreciate any feedback you might be able to provide.

If there’s anything we can do to make your stay more enjoyable please speak to a member of staff and if at any point you feel that the service you receive falls below expectation please mention this at the time as it is impossible to rectify things after your stay.

Best wishes,

Matthew Wallace
Hotel Director

General Information 

Dining 
The hotel offers four main dining areas: Reivers Restaurant, The Oak Bar & Restaurant, The Spa Cafe and The Lounge.

Breakfast
Served in Reivers Restaurant, located to the right of the main reception desk on the ground floor.

Reivers Restaurant
Breakfast
7:00 am – 9:00 am | Monday – Friday
8:00 am – 10:00 am | Saturday – Sunday

The Oak Bar & Restaurant
Evening Dining
6:00 pm – late | Monday – Friday
6:00 pm – late | Saturday
Sunday Lunch: 12:00 pm – 3:00 pm
Sunday Dinner: 6:00 pm – 8:00 pm

The Lounge
All Day Dining
10:00 am – late | Monday – Sunday

The Spa Cafe
Open exclusively to Spa guests only, for more information please contact the spa reception.

Please note that we recommend booking your table in advance.
Book A Table

The Cairndale Spa
For more information about The Cairndale Spa, please contact Spa Reception or visit this link: Spa Information 

 

Spa Access for Hotel Residents
Hotel residents can enjoy 2 hours access to our award-winning spa for £50 per person.

 

Access can be booked below or by contacting the Spa Reception directly.
Book Spa Access

Services

Housekeeping
Extra towels, blankets, pillows, and toiletries are available on request. Please contact Reception on Ext. 100.
Housekeeping begins at 9:00 am.

Laundry
Available daily except Sundays and public holidays. Please return your laundry to Reception or call Ext. 100 before 8:30 am for same-day service.

Iron & Ironing Board
Available in your wardrobe.

WiFi
Complimentary WiFi is available throughout the hotel. Connect to “Cairndale WiFi” and follow the instructions.

Pets
Pets are welcome by prior arrangement (£15 per night). Pets are not permitted in public areas or restaurants (excluding guide dogs).

Policies

Check-Out
Check-out time is 11:00 am. Early departures (before 7:00 am) must settle accounts the evening prior. Late check-out is available on request.

Non-Smoking Policy
The hotel is completely non-smoking. Designated smoking areas are located at the front entrance and Park House entrance. A £150 charge applies to rooms where smoking has occurred.

Payment Methods
We accept American Express, Maestro, MasterCard, and Visa. Cheques are accepted by prior arrangement only.

Safety & Contact

Emergency
Please refer to the fire notice located on the inside of your bedroom door.

Telephone
Reception: Dial 100
Emergency Services: Dial 999
Non-emergency: Dial 101