Job title: Restaurant Supervisor

Company: The Cairndale Hotel & Leisure Club

Location: Dumfries

Job Type: Full-time

Why Join the Cairndale Hotel and Leisure Club?

The Cairndale Hotel is one of the largest family owned hotels in Dumfries and Galloway.

Owned and operated by The Wallace family for 40 years, we very much look forward to welcoming you to our truly independent and family run hotel.

Our hotel has 91 unique bedrooms and suites and we welcome a diverse variety of guests ranging from solo travellers, golfers, families and outdoor adventurers! The hotel is the perfect base for exploring all of what Dumfries and Galloway has to offer.

We are very fortunate to have fantastic leisure facilities as part of our hotel. The Barracuda Club boasts a 14 Meter Heated Swimming Pool, Sauna, Steam Room & Jacuzzi as well as a fully equipped gym. As well as being loved by our guests, the club operates as a private membership club.

The hotel is popular for large events including weddings, birthday celebrations and conferences. The hotel also boasts banqueting facilities including grand ballroom for up to 350 guests.

The hotel is centrally located right in the heart of Dumfries, 5 minutes from the train station and a stopping point on a number of bus routes.

We look forward to receiving your application soon!

Restaurant Supervisor Role:

To be successful in this role you will need to be a confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as the supervisor of our Restaurant Team, you will be expected to demonstrate excellent attention to detail, organisational and interpersonal skills.  You will be very customer and team focused, being able to get the best from your team to ensure customer satisfaction. You will be able to delegate tasks while leading by example. You will have experience from a similar role at supervisor or manger level for at least a year. A person licence and food hygiene award would be beneficial to your role.

Restaurant Supervisor Duties:

• Effectively managing your team, ensuring all roles and areas of the restaurant are appropriately staffed
• Communicate with customers to receive feedback and manage complaints
• Ensure that health and safety protocols are adhered to
• Work with the duty managers to ensure our guests get the best experience from their stay with us